Privacy Policy

1. Who We Are

Carolina Clean Rite ("we," "us," or "our") is a commercial cleaning company headquartered in Charlotte, North Carolina. We operate the website carolinacleanrite.com (the "Site"). You can reach us at [email protected] or by calling (980) 400-2883.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact and estimate requests: name, business name, email address, phone number, service address, and message content submitted through our contact or estimate forms.
• Communications: any information you include when you email or call us.

We also collect certain information automatically when you visit the Site, such as your IP address, browser type, pages visited, and referring URL. This information is collected through standard server logs and, if enabled, analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide cleaning service estimates.
• Schedule and manage cleaning services.
• Send you service-related communications and updates.
• Improve the Site and our services.
• Comply with applicable legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers who assist us in operating the Site or conducting our business (e.g., email delivery, scheduling software), under confidentiality obligations.
• Legal authorities when required by law, court order, or to protect our rights or the safety of others.
• Business successors in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

5. Cookies and Tracking

The Site uses cookies and similar technologies to remember your preferences and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality. If we use third-party analytics (such as Google Analytics), data collected is subject to those providers' privacy policies as well.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with legal obligations. When information is no longer needed, we delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at [email protected].

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: